A hotel or motel is a temporary home for strangers, which makes its security needs unusual. It has a public lobby, private rooms, corridors, parking, back-of-house areas and constant turnover. Guests expect safety and privacy. Owners worry about theft, vandalism, disputes, trespass, guest complaints and liability. Cameras are an important part of the answer, but they cover only the shared and public parts of the property: never guest rooms or bathrooms. This guide explains how to plan cameras for a hotel or motel in New York and New Jersey: what to cover, how to protect guest privacy, how to pair cameras with access control, how to handle parking and back of house and what a sensible system costs.
This is general information, not legal advice. Hospitality properties have specific duties to guests. Talk to your attorney, insurer and franchisor about requirements.
1. The Short Version
| Zone | Camera goal |
|---|---|
| Entrances | Everyone entering and leaving |
| Lobby/front desk | Check-in, payments, disputes |
| Corridors | Movement; aim away from room doors where possible |
| Elevators/stairwells | Entry and exit points |
| Guest rooms/bathrooms | No cameras |
| Parking/exterior | Cars, approaches and after-hours entry |
| Back of house | Deliveries, storage, cash |
2. What Hotels Face
Typical problems include theft from vehicles and rooms, unauthorized guests, trespassers, disputes at check-in, damage to rooms, theft by staff, break-ins to the front office and rear doors and safety incidents. A hotel's responsibility to guests is significant, and video is often central to investigating incidents. Our guide on camera placement explains how to plan coverage.
3. Entrances and Lobby
A face-level camera at each public entrance captures arrivals. At the front desk, cover the counter, the cash drawer and the check-in process. Link video to the property management system if possible. Post a sign that video is in use. Do not record audio at the desk without legal advice, since guests discuss personal information. Our guides on camera laws in New York and New Jersey and on audio recording laws explain why aim and notice matter. Our local pages on commercial camera installation in Manhattan and business camera installation in Jersey City describe typical hospitality setups.
4. Corridors, Elevators and Stairwells
Corridor cameras show who moves through floors and are valuable for investigations. Aim them down the corridor, not directly into room doorways, and keep views wide. Cover elevator lobbies and stairwell entries and exits. Keep lighting bright. Corridors are semi-private spaces, so post notices. Review corridor footage only for defined purposes such as incidents.
5. Guest Rooms and Bathrooms: No Cameras
Never place cameras in guest rooms, bathrooms or other private areas. Doing so is illegal and a profound violation of trust. Inspect rooms regularly for any unauthorized devices. The Federal Trade Commission publishes consumer guidance on hidden cameras and lodging safety at consumer.ftc.gov. Train housekeeping staff to report any unusual devices.
6. Access Control and Key Management
Cameras work best with access control. Use electronic locks that log entries, key cards that expire and limited access to staff areas. Require guests to use a key card for elevators and exterior doors after hours. Audit keycard logs after incidents. Combine logs with corridor video to investigate complaints. Our guide on access control and cameras explains integration.
7. Parking Lot and Exterior
Cars are targets. Cover the lot, entrances and approaches with cameras and lighting, including plate-capable views at vehicle entrances. Remind guests not to leave valuables in cars. Cover exterior doors, pool gates and loading areas. In September 2026, News 12 reported that NYPD was seeking two suspects tied to 19 commercial burglaries across 16 Brooklyn neighborhoods; lots and lobbies near commercial strips share that environment. Our guide on license plate cameras vs. overview cameras explains plate capture.
8. Back of House and Staff Areas
Cover kitchen and laundry entrances, storage rooms, loading docks, the office and the safe. Control keys. Do not place cameras in staff restrooms or locker rooms. Tell employees where cameras are and why. Our guides on employee camera notice and on employee theft and cameras explain how to do this fairly. In August 2026, according to ABC7, cameras captured a hooded figure with a flashlight in a basement during overnight break-ins at Bay Ridge restaurants; back doors and basements are the common weak points.
9. Pools, Fitness Rooms and Amenities
Cover entrances to pools, gyms and other amenities, not the interiors where guests change or swim in ways that raise privacy concerns. Use door access control and signs about hours and rules. The U.S. Consumer Product Safety Commission publishes pool safety information at poolsafely.gov. Cameras supplement, but do not replace, lifeguards or supervision requirements where they apply.
10. After-Hours Staffing and Response
Many small hotels and motels have a single night clerk. Provide a safe counter, a panic button, a way to call for help and clear procedures. Cameras with alerts help the clerk and any remote monitoring. Decide who responds, when to call 911 and how to preserve footage. Do not let a clerk investigate alone. Consider professional video monitoring; see our guide on professional monitoring vs. watching your own cameras.
11. Retention and Guest Requests
Keep at least 30 to 60 days of video, and longer for incidents. Guests sometimes ask to see footage after a theft. Set a policy: ask them to file a police report, release footage to police and keep a log. Do not show footage to other guests. Store the recorder in a locked room, secure the system and limit access. Our guides on how long to keep footage and on securing cameras against hacking explain the steps.
12. Common Mistakes
- Any camera in a guest room or bathroom.
- Corridor cameras aimed into doorways.
- No access control.
- Poor parking lot lighting.
- Night clerk alone with no safety plan.
- Showing footage to guests directly.
- Recording audio.
- Weak system security.
13. Cost
Planning ranges in 2026: twelve-camera system for a small motel, $4,800 to $10,000; twenty-four-camera system for a mid-size hotel, $10,000 to $25,000; fifty-camera system with server, $25,000 to $70,000 or more; access control, $5,000 to $50,000 or more; plate-capable cameras, $500 to $1,500 each; recorder and storage, $1,000 to $10,000. These are planning ranges, not quotes.
14. A Second Data Point
NYPD reported burglary down 19.5% citywide in May 2026 compared with May 2025 (NYPD). A hotel's risk is about its guests, its lot and its hours. Plan around your property.
15. Questions to Ask Your Installer
- Which areas will cameras cover and which will they avoid?
- How will cameras work with our key card system?
- How will you cover parking and exterior doors?
- How will you support a night clerk's safety?
- How will we secure the system?
- Can the work be phased by floor?
See our local pages for commercial camera installation in Manhattan, business camera installation in Jersey City, commercial camera installation in Newark and our services page.
Running a hotel? Revolvis will walk the property with you and mark the spots, and keep guest rooms private.
16. A Hypothetical Motel
A 40-room New Jersey motel installs twenty-eight cameras: entrance and lobby cameras, a front desk camera, corridor cameras on each floor, stairwell cameras, six lot cameras including a plate camera at the driveway, a pool gate camera, back-door cameras and an office camera. No cameras are in rooms or bathrooms. Key cards log entries. The night clerk has a panic button and a monitoring service. Footage is kept 45 days. After a car break-in, the lot clip and plate camera help police.
17. Daily Routine
Open each shift by checking cameras and alerts. Inspect public areas. At night, lock exterior doors except the main entrance, set alerts and confirm the clerk's safety plan. Review incident reports daily. Wipe lenses monthly. Test an export monthly.
18. Guest Communication
Post signs at entrances about cameras in public areas. Include a statement in confirmations or check-in if appropriate. Make clear that rooms are private. Respond to complaints promptly and respectfully. A property that explains its approach earns trust.
19. Insurance and Franchise Requirements
Ask your insurer what it requires and whether cameras earn a discount. Franchise brands may have standards for security and cameras. Keep incident logs and footage records. After a loss, report promptly and provide footage with the police report number.
20. Annual Review
Once a year, walk the property with an installer, at night. Check camera angles, lighting and access control. Review incidents for patterns. Update procedures and training. A short review keeps guests and staff safer.
More From Revolvis
Cameras are one layer of a secure property. The same in-house crew also handles the rest:
- Keyless entry installation and smart lock installation
- Access control systems and commercial access control
- Video doorbells and intercoms
- Alarm system installation
- Complete unified security
Learn more about Revolvis, meet the team, see all services, browse the blog or contact us.
Areas We Serve
Revolvis installs residential and commercial camera systems across the New York metro area. Every borough and county has its own building stock, rules and wiring challenges, so the plan for a Queens two-family is not the plan for a Manhattan co-op.
- Staten Island: houses, detached garages and shop fronts. See security camera installation in Staten Island.
- Brooklyn: brownstones, row houses and storefronts. See security camera installation in Brooklyn.
- Queens: attached brick homes, two-families and busy commercial strips. See security camera installation in Queens.
- The Bronx: pre-war buildings, bodegas and warehouses. See security camera installation in the Bronx.
- Manhattan: co-ops, condos, offices and retail. See security camera installation in Manhattan.
- Long Island: Nassau County and Suffolk County.
- New Jersey: Jersey City, Newark, Hoboken and nearby towns.
The full list is on the service areas page.
Get a Custom Quote After a Site Visit
Revolvis prices every job after a site visit, because the building sets the cost as much as the equipment does. A few things make the estimate faster and more accurate:
- The address and property type: house, apartment, co-op, condo, storefront or warehouse.
- Which doors, sides and areas you want covered, and what worries you most.
- Photos of those spots and any spots where you already have cabling or power.
- How many days of footage you want to keep and whether you want to watch on your phone.
- Any landlord, board, lender or insurer requirement.
Call 347-258-9165 or use the contact page to book a site visit. The quote you receive is written and itemized, so you can compare it line by line.
Frequently Asked Questions
Can hotels put cameras in rooms? Never. Cameras belong only in public and back-of-house areas.
Where should cameras go? Entrances, lobby, corridors, elevators, stairwells, parking, back of house and amenity entrances.
Should I pair cameras with key cards? Yes. Logs plus video help investigate incidents.
Can I show footage to guests? Generally give it to police instead, under a clear policy.
How long should I keep video? Often 30 to 60 days.
How do I protect a night clerk? Panic button, safe counter, clear procedures and monitoring.
Ready for a custom quote? Call Revolvis at 347-258-9165 for a site visit and a written, itemized estimate.
Safety note: A camera system supports, but does not replace, good locks, lighting, alarms and everyday habits. If you are in danger or witnessing a crime, call 911. Prices and legal summaries in this guide are general information for the New York metro area, not an offer or legal advice. A written quote after a site visit governs your actual price, and for legal questions you should confirm with the agencies linked in the article or a licensed attorney.
